Introduction
The purpose of this policy is to establish the requirements of HiPay SAS when entering into a
business relationship with a prospect or during the course of a business relationship with a
customer in order to offer a quality service while guaranteeing risk prevention, compliance with the
rules established by the card networks, compliance with the regulations in force and the HiPay Risk
Policy.
HiPay is responsible for setting up and monitoring knowledge of its customers with regard to its own
risk policy, its AML Policy and the regulations in force.
Since the risks vary according to the economic model of the merchant (whether prospect or
customer), HiPay carries out a risk analysis considering the specificity of each merchant.
This policy aims to categorise the conditions to enter into a relationship with a merchant as well as
the continuation of the business relationship in the event of a change in the merchant's situation.
These guidelines apply to all of HiPay SAS.
HiPay reserves the right to modify these conditions at any time.
Definitions
«Merchant» refers to prospect or customer of HiPay.
« Prospect » refers to the merchants with which HiPay plans to enter into a relationship with.
«Customer» refers to merchants which are already in a relationship with HiPay.
«End user» refers to the merchant’s customer.
Illegal lines of business
HiPay does not accept merchants whose line of business is illegal under applicable domestic law of
the country in which:
● The merchant is registered; or
● The merchant is actively marketing its products/services; or
● HiPay is registered.
Depending on the applicable law, the merchant's activity may be considered legal or illegal. It is
therefore necessary to seek the advice of the legal department in order to determine the legality of